Frequently Asked Questions
Find answers to common questions about our embroidery digitizing, custom patches, and vector artwork services. If you don’t see your question, contact us directly.
Embroidery digitizing is the process of converting logos and artwork into machine-readable embroidery files, ensuring clean stitch paths, optimal thread usage, and production-ready designs.
Most projects are delivered within 24 hours. Complex or large designs may take 48 hours. We always communicate expected delivery times before starting your order.
Yes, we create embroidered, woven, PVC, and chenille patches with iron-on, sew-on, or Velcro backing. Bulk discounts are available for large orders.
Absolutely! We provide high-quality raster to vector conversions for logos and artwork, optimized for embroidery, printing, and digital use.
We provide all common embroidery machine formats (DST, PES, EXP, JEF, etc.) and vector formats (AI, EPS, PDF, SVG).
Our pricing is transparent and affordable: $10/design for digitizing, $25/order for custom patches, and $8/design for vector artwork. Detailed pricing is available on our Pricing Page.
After registering an account and logging in, you can upload your artwork through the dashboard. Supported formats include JPG, PNG, AI, EPS, PDF, and more.
Still Have Questions?
Contact our support team via phone or email. We're happy to help you with any questions or custom requests.
Contact Support